Policies

Terms of Use

Last updated: September 2026

About this website

cimaiana.com is a sponsored information page about the Heinemann Duty Free online shop at KLIA, published by KYNOURA HOLDINGS LTD. It links outward to the shop’s website and is not part of it.

No orders taken here

cimaiana.com takes no orders, no payments and no collections. Every reservation, order and payment takes place on heinemann.com.my, under that website’s own rules and policies.

Facts may change

Everything on this page is general information. Prices, availability and the shop schedule sit with the shop operator and can change at any moment; the shop’s own site is the final authority on products, terms and collection details.

No advice

You get no travel, legal, financial or professional advice from this page. Orders, allowances and timings stay your decisions, informed by the shop and the authorities.

Liability

So far as law permits, KYNOURA HOLDINGS LTD and this website take no liability for indirect or consequential loss tied to this page or to purchases made on the shop’s own site.

Governing law

These terms are governed by the law of the Republic of Cyprus. Visitors in Malaysia keep the protections of Malaysian consumer law where those apply.

Contact

Questions about these terms can be sent to KYNOURA HOLDINGS LTD at [email protected], or by post to Agias Phulaxeos 67 (Drakos House) Office 4, 3025 Limassol, Cyprus.

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